Repair Process

The repair process begins even before you leave your car with us. Southern KY Collision enjoys favorable relationships with all insurance companies and are direct repair facilities for many companies. This means Southern KY Collision will assist the insurance companies in writing the estimate, handling your claim, and negotiating with the insurance provider to ensure your vehicle is repaired properly. If your vehicle is drivable, Southern KY Collision will pre-order your parts to cut down on the time your car is in the repair shop. When it is time to drop off your car, if you have the proper requirements one of our service professionals will arrange for a rental car to be waiting for you.

Your vehicle is in the shop and is ready to be disassembled. It is at this point that we set ourselves apart from other repair shops. We will perform what is known as a Meticulous Disassembly. This is something that not many collision centers are doing, but it is necessary to help speed up the process. Please feel free to ask one of our team members to find out more. If more damage is found, a supplemental report will be completed, along with digital images, and sent to the insurance company. Once approved, any additional parts will be ordered and an updated completion.

Southern KY Collision uses a variety of tools to begin work on your vehicle. In today’s world of complex vehicles and repair procedures, it requires knowledge and state of the art tools to complete the repairs. We will first complete any and all structure work that may need to be addressed, and then on to the actual body repairs where we will repair and replace any panels so that your vehicle is returned to like new condition quickly and professionally. Priming, sealing, and corrosion protection is added to the new parts. All work is then inspected and tested before heading over to the paint department.

Final refinishing is completed in our heated downdraft dust-free spray booth. The new finish is baked to ensure a hard, durable factory quality finish. The paint system utilized consists of corrosion resistant primers, sealers, color coats and urethane clear coats to provide a smooth, glossy finish.. To ensure a perfect finish Southern KY Collision sprays PPG Enviro-based paint products, The newest and safest technology anywhere know as Water based Paint. This not only allows a flawless supreme finish, but is environmentally friendly and a healthier alternative for our employees. The water bourn paint will provide an invisible repair that is as close to factory as possible. Each painter is trained and certified to the highest standards in the industry so that PPG can warranty your vehicle nationwide for as long as you own your vehicle.

Now that your vehicle has been painted we will then start to reassemble your vehicle and any alignments that are needed will be performed. We then inspect and test drive your vehicle one last time before heading to the detail shop. Once at the detail shop our employees will pin stripe any panels that are needed and begin a cleaning process that is just as important as any other process we have in place. We will then perform one last inspection and call the customer to arrange a pick up time for their vehicle.